Feature
Collections
Subcollections
Type
Brand
Feature
Collections
Subcollections
Type
Brand
1854 products
Russel Cozy Pullover
Our Russell Cozy Pullover is guaranteed to become your new throw-on-and-go style, with its irresistible softness from our signature Dream Cozy. Pair it with the Tessa Cozy Pant and you're all set for cozy!
Crew neck
Long sleeve
Midweight
Regular fit
Dream Cozy Knit: 60% Polyester 37% Rayon
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Lisse Wide Leg Trouser
Elevate your wardrobe with this high-rise, wide-leg pant, crafted from a sleek fabric that adds a touch of shine and sophistication to your look. Featuring a zip front, side seam pockets, and front pleats, this full-length pant offers versatile style, perfect for a chic day at the office or a night out.
Regular fit
Luxe Sheen: 100% Polyester
High rise
Full length
Zip front
Side seam pocket
Hand Wash Cold Separately, Hang to Dry or Dry Clean
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Tessa Cozy Pant
Your weekend wear just got that much cozier! These brushed pants and matching pullover will have you looking good whether you are lounging or running errands.
Brushed knit wide leg pant
Elasticized waistband
Inseam measures 30"
60% Polyester, 37% Rayon
Hand wash cold, lay flat to dry.
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
The Perfect Straight Leg Jogger
Looking for the perfect combination of style and comfort? Look no further than the Brunette The Label Perfect Straight Leg Jogger. With an elastic waistband and side pockets, these wide leg joggers are made from soft fleece, making them the perfect choice for lounging or running errands. Available in 2 trendy colours.
Fabric: 52% Polyester, 48% Cotton
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Mira V-Neck Cardigan
As a cute layer or as a chic, knitted jacket this heavy knitted cardigan is the perfect addition to your wardrobe. An easy and cosy style that keeps you cosy and warm. Wear it as an extra layer to your already smart outfit, or to tone down your dressy look by adding comfort to it.
Composition: 56% Polyester - Recycled, 26% Acrylic, 15% Polyester, 3% Elastane
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Pirouette & Snowflake Sparkle Reversible Hoop Earrings
Prepare to twirl. These little two-in-one hoops feature a different ballet-inspired colour on each side. Flip them back and forth according to your outfit or mood. They’ve got dreams of becoming your most versatile earrings.
Sterling silver, or rose gold or gold plated sterling silver, Ballet Slipper & Tutu Sparkle or Pirouette & Snowflake Sparkle
16mm
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Mini Sparkle Ball Stud Earrings
At Hillberg & Berk we design for women, by women. Our jewelry is emblematic of the boldness and brilliance every woman already possesses within herself. A woman owning her colours and contrasts is magnetic. It inspires, it travels, it builds. Tapping into it, channeling it to raise up others, that’s how we change the world. Channel your bold, with our signature Sparkle Ball™ earrings.
Hand-set crystal in clay base with a Hillberg & Berk printed sterling silver cap.
Size:
6mm
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Large Sparkle Ball Stud Earrings
At Hillberg & Berk we design for women, by women. Our jewelry is emblematic of the boldness and brilliance every woman already possesses within herself. A woman owning her colours and contrasts is magnetic. It inspires, it travels, it builds. Tapping into it, channelling it to raise up others, that’s how we change the world. Channel your bold, with our signature Sparkle Ball™ earrings.
Hand-set crystal in clay base with a Hillberg & Berk printed sterling silver cap.
Size:
12mm
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Neutral Plaid Scrunchie
Our scrunchies are made of high quality fabric. We also like to think we perfected the stretch as well! These are great for all hair types, while keeping your hair healthy! Sizes come in regular and mini!
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Faux Caramel Scrunchie
Our scrunchies are made of high quality fabric. We also like to think we perfected the stretch as well! These are great for all hair types, while keeping your hair healthy! Sizes come in regular and mini!
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Adele Necklace
The Adele Necklace
* Stainless Steel 18k Gold
* Hypoallergenic, waterproof and tarnish resistant
* Size: 16 - 18"
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Gracie Hoops
These delicate hoops are timeless. They feature the perfect blend of elegance while making them trendy and classic. Crafted from stainless steel with an 18k gold finish, they are hypoallergenic, waterproof, and tarnish-resistant. cubic zirconia
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Cloud 9 Scrunchie
This scrunchie is made of waffle fabric which is a highly absorbent fabric and super soft. It looks stunning with its texture and is super comfortable for all hair types.
Fabric Contents: 77% Poly 22% Rayon 1% Span
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Charli Hoops
These chunky hoops are absolutely timeless. They feature the perfect blend of boldness and elegance, making them both trendy and classic. Crafted from stainless steel with an 18k gold finish, they are hypoallergenic, waterproof, and tarnish-resistant.
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Brown Bamboo Scrunchie
This scrunchie is made of bamboo and spandex jersey, providing breathability and a luxuriously soft feel. Even after numerous washes and uses, bamboo jersey retains its softness, making it ideal for daily wear and active use. Suitable for all hair types.
Fabric content: 66% Bamboo Viscose, 28% Organic Cotton, 6% Spandex.
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Bronze Scrunchie
This scrunchie is crafted from a blend of nylon and spandex, making it perfect for swimming, sweating, and active use. Suitable for all hair types. Machine wash cold with similar colors. Avoid using bleach. Tumble dry using a medium setting.
Fabric Content: 83% Nylon / 17% Spandex
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Bangle -Herringbone
These gold and silver bracelets are made of stainless steel, and coated with a layer of radiant 18k gold. It features stretchy links that you can put on without clasping. It's tarnish-resistant and hypoallergenic. It's a versatile and elegant accessory suitable for any occasion.
67mm
10mm band width
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Herringbone Anklet
This anklet is perfection! Not only are they stylish, but also hypoallergenic, waterproof and non-tarnishing.
Size: 8” - 10.5”
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Dainty Starfish Anklet
This anklet is perfection! Not only are they stylish, but also hypoallergenic, waterproof and non-tarnishing.
Size: 8” - 10.5”
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Chain Link Anklet
This anklet is perfection! Not only are they stylish, but also hypoallergenic, waterproof and non-tarnishing.
Size: 8” - 10.5”
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Hair Scrunchie Trio Red - Festive Collection
Festive Collection
Hair Scrunchie Trio
Featuring:
Velvet
Satin
Shimmer
The perfect stocking stuffer for the Holidays! Pair with our Claw Clip Sets for easy Holiday Gifts!
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Hair Scrunchie Trio Green - Festive Collection
Festive Collection 2024
Hair Scrunchie Trio
Featuring:
Velvet
Satin
Shimmer
The perfect stocking stuffer for the Holidays! Pair with our Holidays Claw Clip sets for easy Holiday Gifts!
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Sweetheart Gold
An ode to the past with this sweet, nostalgic heart charm necklace made of 14k Gold. This delicate necklace is both modern and timeless but also reminiscent of your favourirte childhood heart jewelry. A perfect everyday necklace that is also great for layering.
Charm measures 4mm
Note: Heart Charm is 14k Gold / the box chain is 14k Gold Filled
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!
Hyde Gold
Our Hyde earrings are softly sculptural, pillowy studs that offer interest from every angle. A minimal statement for any and all occasions.
14k Gold Filled
20x15mm
RETURN & EXCHANGE POLICY
Eligible items that are unworn/unwashed, with all tags attached, & footwear in the original box with all packaging, may be returned back to us for exchange or store credit within 14 days.
If you selected local pickup, you will have 14 days from the date of purchase to exchange your items, or return for store credit.
Please note - we do not offer price adjustments. If a flash sale begins or last chance items are added to our sale section, we cannot make price adjustments if said items were previously purchased.
You can mail back items, or you can bring them to our store.
We do not offer refunds (unless item received is damaged). See drop down item below for information on damaged items.
HOLIDAY RETURN POLICY: Christmas Gifts purchased after Nov 15th, are eligible for exchange or store credit until January 11th unworn/unwashed, with the tags attached. footwear in original box, with no marks on soles)
Must be added in the notes at checkout that it is a gift.
WHICH ITEMS ARE FINAL SALE?
You may return eligible items within 14 days of receiving them (if shipped), or 14 days from the date of purchase (if local pick-up was selected)
Items must be unworn/unwashed, with all tags attached, & footwear in the original box with all packaging.
We CANNOT take back an item that has been worn, even if it has been worn for a short amount of time. Any items that have been worn cannot be returned.
FINAL SALE items that can’t be returned include:
- All items in our “SALE” or "CLEARANCE" section
- Jewelry & Hair Accessories
- Hats, Mittens, Toques & Scarves
- Sunglasses & Blue Light Glasses
- Belts
- Towels, Blankets & Pillowcases
- Swimwear
- Bodysuits, Tights, Nylons & all intimates
- Cosmetics & all skincare products/tools
- Gift Certificates
Above items are FINAL SALE, no exceptions.
WHAT IF MY ITEM IS DAMAGED?
All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product, we sincerely apologize!
Please notify us & send a picture of the damage to info@saradeeboutique.ca within 2 days of receipt to be eligible for a refund. We will replace the damaged item if available, or refund you if the item is not available. We do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up to the manufacturers' discretion.
PLEASE NOTE: If you receive an item and you feel that it is defective or damaged and you send it back to our warehouse and we thoroughly check it for defects and damage and see nothing wrong with the item, you will NOT be refunded your shipping charges or issued a refund, and it will be sent back to you at your expense. Only when an item is 100% damaged or defective will we issue a refund.
WHAT IF MY PACKAGE IS LOST, STOLEN OR DAMAGED IN TRANSIT?
We are offer shipping insurance - a package protection solution that gives our customers the best possible delivery experience & peace of mind. At checkout, choose to add low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you believe your package is lost, stolen or damaged, please reach out to us as soon as possible at info@saradeeboutique.ca and we will investigate and locate your package.
By deselecting shipping insurance, Saradee Boutique is not liable for lost, damaged, or stolen items.
HOW TO RETURN AN ITEM
Step #1:
Please refer to our Return Policy & Final Sale Items above to ensure that your return meets the criteria stated.
Step #2:
E-mail info@saradeeboutique.ca and explain why you want to return the item. We will notify you when your return has been approved. PLEASE NOTE: We must receive your item(s) back within 14 days of the day it was delivered to you. If we receive it outside the 14 day window, we will not be able to process the exchange or issue store credit, and the item will be sent back to you at your expense.
Step #3:
Drop off your securely sealed return package at any shipping location. Please note, you will be responsible for return shipping.
Step #4:
As soon as we receive your return, we will process it promptly and contact you via e-mail. We'll take it from there, and get you set up with an online store credit to use towards a future purchase.
EXCHANGES
Once we have received your return back, and it has been processed, you will be emailed a store credit, which you can then use to place a new order.
Please note: We cannot hold items that you wish to exchange for. If you want to ensure that your size does not sell out, you can purchase it, and then use your credit at a later date, as it will never expire.
WHEN WILL I RECEIVE MY CREDIT?
We aim to process all returns within 72 hours of your return arriving back to us.
Once we have processed your return, you will receive an email notification, with the information and store credit code to use online or in-store. Make sure to check your junk folder, just in case!
CANCELLATIONS
Please be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations or applying discounts. No exceptions.
We do not offer price adjusting. If a sale or flash sale is launched, we cannot price adjust items bought previously.
PLEASE NOTE: We reserve the right to cancel and void or refund payment for any order at any time, & for any reason.
MORE QUESTIONS? CONTACT US!
For direct assistance, questions, comments, or concerns please contact us at 780-986-7279 or info@saradeeboutique.ca
Thank you for shopping and supporting a local small family run business!
Q: Which Credit Cards Do You Accept?
A: We accept VISA and MasterCard payments.
Q: Who should I contact to ask a question about my order?
A: Send us an email at saradeeboutique @ gmail.com for any order inquiries.
Q: What is the return process?
A: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
*All discounted items (sales events), intimates, sleepwear, haircare, hair tools, personal care items and jewellery are final sale. No price adjustments or rainchecks will be issued.
Q: Which items are not returnable?
A: Several types of goods are exempt from being returned. Perishable goods such as food, chocolate, candy or jewelry cannot be returned.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- All hair products, and jewelry items cannot be returned
Q: What is the return shipping charge?
A: Return shipping costs are at the customers expense. Shipping costs are non-refundable.
Q: What if my item is damaged or defective?
A: We replace items that are damaged or defective. If you need to exchange it for the same item, send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: What do I do if I receive an incorrect item?
A: We accept returns of incorrectly shipped items and will exchange it for the item that you purchased. Send us an email at saradeeboutique @ gmail.com and send your item to: 4702 59 Avenue, Unit 101, Leduc AB T9E 7A2, Canada.
Q: How are gift items returned?
A: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 9, 2020.
Q: Can I cancel my order?
A: Order cancellations are allowed within 24 hours of purchase.
Q: When will I receive my order?
A: We cannot guarantee shipping times, once the package the package leaves our store it is out of our control. On average, FedEx and Canada Post averages 5-7 business days within AB (7-10 business days outside AB).
Q: What shipping methods do you use?
A: We use FedEx and Canada Post as our preferred shipping carriers. Other shipping and delivery carriers may be employed depending on the variation of each order.
Q: If there is an issue with delivery or packaging, who do I contact?
A: Send us an email at saradeeboutique @ gmail.com for any delivery or packaging issues.
Q: Can I ship my order to a different address?
A: Yes, you are able to ship orders to a different address than the billing address.
Q: Do you offer gift cards?
A: Yes, we do!