In-Store Returns*: Items may be brought back in a completely sealed container within 7 days for store credit or exchange. All tags and labels must be on, and items unworn and unwashed. We recommend picking up your curb side as soon as possible, as our return policy starts at date of purchase. For items shipped, the return policy comes into effect when we see the courier has attempted their first delivery.
Returned items will be quarantined for 24 hours. After the quarantine period expires we will inspect your items; if they are in original condition with all tags attached we will issue you your credit. We do not issue cash or electronic refunds. Return shipping costs are at the customers expense.
Returns by Mail*: We will open and inspect your sealed package and be in contact with you for your return. Please include your receipt.
Holiday Return Policy*: In addition to the above rules, all items purchased from November 15 to December 24, 2020 are eligible for exchange or store credit until January 14, 2020.
*All discounted items (sales events), intimates, sleepwear, and jewellery are final sale. No price adjustments or rainchecks will be issued.
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